Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Soft skills are often challenging to define, yet they are vital attributes that enhance communication, confidence, and collaboration. These skills enable you to navigate challenging situations and foster stronger relationships in both personal and professional contexts.
Our Ten Soft Skills You Need course emphasizes the importance of building a core set of soft skills. By understanding interpersonal dynamics and gaining fresh perspectives, participants will enhance their ability to connect, communicate, and succeed in various aspects of their careers.
Learning Objectives
- Discuss why soft skills are important to success in the workplace
- Understand the 10 key soft skills everyone should have
- Use soft skills to relate more effectively to others in the workplace
- Understand how to use soft skills to communicate, problem-solve, and resolve conflict
- Apply soft skills to specific situations
Course Outline
- What are Soft Skills?
- Soft Skill 1: Communication
- Soft Skill 2: Teamwork
- Soft Skill 3: Problem Solving
- Soft Skill 4: Time Management
- Soft Skills 5 and 6: Attitude and Work Ethic
- Soft Skill 7: Adaptability/Flexibility
- Soft Skill 8: Self-Confidence
- Soft Skill 9: Ability to Learn From Criticism
- Soft Skill 10: Networking
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.