Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Supervising others is demanding and requires balancing personal responsibilities, team management, and collaboration with other leaders. With so much to oversee, a supervisor’s day can quickly become overwhelming without the right tools and strategies.
This Supervising Others course equips supervisors with the skills to manage their responsibilities effectively. Participants will learn techniques for delegating tasks, managing time, setting clear goals and expectations, providing constructive feedback, resolving conflicts, and administering discipline. This training empowers supervisors to lead with confidence and efficiency, ensuring both team and personal success.
Learning Objectives
- Define requirements for specific tasks
- Set expectations for your staff
- Set SMART goals for yourself
- Help your staff set SMART goals
- Assign work and delegate appropriately
- Provide effective, appropriate feedback to your staff
- Manage your time more efficiently
- Help your team resolve conflicts
- Understand how to manage effectively in particular situations
- Understand what a new supervisor needs to do to get started on the right path
Course Outline
- Introduction
- Setting Expectations
- Setting Goals
- Assigning Work
- Degrees of Delegation
- Implementing Delegation
- Providing Feedback
- Managing Your Time
- Resolving Conflict
- Tips for Special Situations
- A Survival Guide for New Supervisors
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.