Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Sensitivity training, often referred to as diversity training, aims to foster an inclusive workplace that values and leverages differences. This type of training emphasizes empathy, mutual respect, and collaboration toward shared goals. By cultivating these qualities, organizations can create a positive and inclusive culture that boosts employee satisfaction and overall productivity.
Sensitivity training also addresses compliance with federal and state/provincial diversity laws. Adhering to these guidelines is essential for all businesses, with significant penalties for non-compliance. Key areas of focus include race, gender identity, religion, age, and disability, ensuring that workplaces are equitable and respectful for all individuals.
Learning Objectives
- Define sensitivity training and its purpose and necessity in the workplace.
- Identify the benefits of pursuing a sensitivity objective for the employees and the company.
- Successfully raise the awareness of staff.
- Identify different types of stereotypes and their delivery and effects.
- Discuss Human Resources and its best practices for dealing with issues associated with stereotypes.
- Define the steps to handling complaints associated with sensitive issues and stereotypes.
- Describe the pros and cons of being “sensitive”.
Course Outline
- Introduction
- Benefits
- Understanding Stereotypes
- Discrimination
- Sex and Gender Stereotypes
- Age
- Disability
- Religion
- Handling Complaints
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.