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+1 (343) 987-3818

Available Delivery Methods

In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center

(Taxes are not applicable for clients outside of Canada)

Group Registration

A 10% discount is available for group registrations of more than 10 participants.

Course Duration

1 day

 

Course Description

Navigating diverse personalities, opinions, and values is a challenge in any workplace. Conflicts are inevitable when individuals collaborate, yet effective teamwork remains essential for organizational success and employee growth.

The Office Politics and Diplomacy for Managers course focuses on building and sustaining positive workplace relationships. By fostering clear communication and collaboration, participants learn to engage with colleagues in mutually beneficial ways. Understanding the constructive aspects of office politics helps create stronger teams, drive productivity, and enhance individual and organizational success.

Learning Objectives

  • Understand the purpose and benefits of office politics.
  • Set boundaries and ground rules for new employees.
  • Learn to interact with and influence colleagues.
  • Learn how to manage various personality types in the office.
  • Determine how to gain support and effectively network.
  • Recognize how you are a part of a group and how you function.

 

Course Outline

  • What You Should Know as a New Hire
  • It’s About Interacting and Influencing
  • Dealing with Rumors, Gossip, and Half-Truths
  • Office Personalities
  • Getting Support for Your Projects
  • Conflict Resolution
  • Ethics and Ethical Behaviours
  • You’re Not an Island
  • Social Events Outside of Work

 

Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.