Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Negotiation is not limited to boardrooms or high-stakes deals—it’s a skill we use daily in various aspects of life. This workshop provides a solid foundation in the key types and phases of negotiation while equipping participants with the skills necessary for successful outcomes.
The Negotiation Skills course empowers you to understand your counterpart, build confidence, and strive for fair agreements. You’ll also learn the importance of fostering respect during negotiations, ensuring balanced outcomes that promote long-term success and collaboration.
Learning Objectives
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach a consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
Course Outline
- Understanding Negotiation
- Getting Prepared
- Laying the Groundwork
- Phase One – Exchanging Information
- Phase Two – Bargaining
- About Mutual Gain
- Phase Three – Closing
- Dealing with Difficult Issues
- Negotiating Outside the Boardroom
- Negotiating on Behalf of Someone Else
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.