Available Delivery Methods
In-person workshop: 200 CAD (plus tax)
Online virtual classroom: 150 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
2 days
Course Description
Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations, including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
Learning Objectives
- Connect one or more email accounts
- Preview, read, reply to, and forward messages
- Process, create, format, and check messages
- Use advanced message options
- Organize messages
- Use signatures and stationary
- Automate replies and organization
- Clean up and archive messages
- Create, organize, and manage calendars, appointments, meetings, and events
- Create and manage notes and tasks
- Create and manage contacts and contact groups
- Customize the Outlook environment settings
- Print and save Information
- Perform search operations in Outlook
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.