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Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision-making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.
The Facilitation Skills workshop can help any organization make better decisions. This course provides an understanding of what facilitation is all about, as well as some tools that can be used to facilitate small meetings. A strong understanding of how a facilitator can command a room and dictate the pace of a meeting will have you on the road to becoming a great facilitator.
Learning Objectives
- Define facilitation and identify its purpose and benefits.
- Clarify the role and focus of a facilitator.
- Differentiate between process and content in the context of a group discussion.
- Provide tips on choosing and preparing for facilitation.
- Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing.
- Identify ways a facilitator can help a group reach a consensus, from encouraging participation to choosing a solution.
- Provide guidelines for dealing with disruptions, dysfunctions, and difficult people in groups.
- Define what interventions are, when they are appropriate, and how to implement them.
Course Outline
- Understanding Facilitation
- Process vs. Content
- Laying the Groundwork
- Tuckman and Jensen’s Model of Team Development
- Building Consensus
- Reaching a Decision Point
- Dealing with Difficult People
- Addressing Group Dysfunction
- About Intervention
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.