Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Over the years, research has shown that successful problem solvers rely on a structured, repeatable process to tackle challenges, big or small. This proven approach empowers individuals to confidently identify, analyze, and implement effective solutions.
Our Creative Problem-Solving Workshop delivers a comprehensive overview of this powerful process, equipping participants with essential tools and techniques to enhance their problem-solving capabilities. From brainstorming and data analysis to resource identification and information gathering, this workshop provides actionable insights to address real-world challenges effectively. Unleash your team’s potential to think creatively, overcome obstacles, and drive results with this transformative learning experience.
Learning Objectives
- Understand problems and the creative problem-solving process
- Identify types of information to gather and key questions to ask in problem-solving
- Identify the importance of defining a problem correctly
- Identify and use four different problem definition tools
- Write concrete problem statements
- Use basic brainstorming tools to generate ideas for solutions
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
- Perform a final analysis to select a solution
- Understand the roles that fact and intuition play in selecting a solution
- Understand the need to refine the shortlist and redefine it
- Understand how to identify the tasks and resources necessary to implement solutions
- Evaluate and adapt solutions to reality
Course Outline
- The Problem-Solving Method
- Information Gathering
- Defining the Problem
- Preparing for Brainstorming
- Generating Solutions I&II
- Analyzing Solutions
- Selecting a Solution
- Planning Your Next Steps
- Recording Lessons Learned
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.