Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Master the art of effective communication and elevate your personal and professional interactions! Our Communication Strategies Course equips you with the tools to convey your ideas clearly, build stronger relationships, and foster collaboration. Whether you’re leading a team, presenting to stakeholders, or navigating workplace conversations, this course provides actionable strategies to communicate with confidence and impact.
Explore techniques for active listening, persuasive speaking, and managing challenging conversations in diverse settings. With engaging content and practical exercises, you’ll learn to adapt your communication style to different audiences and situations, ensuring your message resonates every time. Enroll today and transform your communication skills into your greatest asset!
Learning Objectives
- Understand what communication is
- Identify ways that communication can happen
- Identify barriers to communication and how to overcome them
- Develop their non-verbal and paraverbal communication skills
- Use the STAR method to speak on the spot
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
Course Outline
- The Big Picture
- Understanding Communication Barriers
- Paraverbal Communication Skills
- Non-Verbal Communication
- Speaking Like a STAR
- Listening Skills
- Asking Good Questions
- Appreciative Inquiry
- Mastering the Art of Conversation
- Advanced Communication Skills
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.