Coaching and Mentoring

Available Delivery Methods

In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center

(Taxes are not applicable for clients outside of Canada)

Group Registration

A 10% discount is available for group registrations of more than 10 participants.

Course Duration

1 day

Course Description

Imagine reviewing a performance report and noticing, yet again, that a low-performing employee has missed their target. Despite previous discussions about the importance of meeting goals, the results haven’t improved. The employee has a great attitude and potential, but your usual motivational strategies no longer work. Frustration sets in, and you’re left wondering how to turn the situation around. What’s the next step?

The Coaching and Mentoring course provides actionable strategies to help you guide employees toward higher performance. Effective coaching is built on strong relationships and strategic goal setting. This course will equip you with the tools to understand your employees better, foster trust, and set clear, motivating objectives that inspire growth and achievement.

Course Objectives

Define coaching, mentoring, and the GROW model.
Identify and set appropriate goals using the SMART technique of goal setting.
Identify the steps necessary to define your employee’s situation’s current state or reality.
Identify the steps to developing a finalized plan, wrapping it up, and motivating your employees to accomplish those plans.
Identify the benefits of building and fostering trust with your employees.
Identify the steps in giving effective feedback while maintaining trust.
Identify and overcome common obstacles.
Identify when the coaching has ended, and transition your employee to other growth opportunities.
Identify the difference between mentoring and coaching.

Course Outline

Module Two: Defining Coaching and Mentoring
Setting Goals
Understanding the Realities
Developing Options
Wrapping It All Up
The Importance of Trust
Providing Feedback
Overcoming Roadblocks
Module Ten: Reaching the End
Mentoring versus Coaching

Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.