Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Having effective administrative skills is essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal, are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In the Administrative Support workshop, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Workshop Objectives
- Get better organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete special tasks
- Improve verbal communication skills
- Increase awareness of non-verbal communication skills
- Achieve self-empowerment
- Deal better with their managers
- Learn that self-care is a priority
Course Outline
- Getting Organized
- Managing Time
- Getting It All Done on Time
- Special Tasks
- Verbal Communication Skills
- Non-verbal communication Skills
- Empowering Yourself
- The Team of Two
- Taking Care of Yourself
- Managing Challenges
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.