Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents, all must be done with the highest degree of confidentiality. Confidentiality is one of the most important characteristics of any assistant.
Learning Objectives
- Adapt to the needs and styles of management
- Communicate through written, verbal, and nonverbal methods
- Improve time management skills
- Manage meetings effectively
- Act as a gatekeeper
- Use the tools of the trade effectively
Course Outline
- Understanding the Role
- Working with Your Manager
- Administrative Soft Skills
- Effective Time Management
- Meeting Management
- Tools of the Trade
- Being an Effective Gatekeeper
- Organizational Skills
- Confidentiality Guidelines
- Important Skills
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.