Available Delivery Methods
In-person workshop: 150 CAD (plus tax)
Online virtual classroom: 120 CAD (plus tax)
Online self-paced study: Available in Training Center
(Taxes are not applicable for clients outside of Canada)
Group Registration
A 10% discount is available for group registrations of more than 10 participants.
Course Duration
1 day
Course Description
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!
The Knowledge Management course will give you the required tools to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever humans are working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Learning Objectives
- Understand the basic concept of knowledge management (KM)
- Identify the dos and don’ts of KM
- Identify the KM life cycle
- Identify the new KM paradigm
- Identify the KM models
- Understand how to build a KM rationale for your company
- Understand how to customize KM definitions
- Identify the steps to implementing KM in your organization
- Identify tips for success
- Understand the advanced topics in KM
Course Outline
- Understanding Knowledge Management
- Dos and Don’ts
- The Knowledge Management Life Cycle
- The New Knowledge Management Paradigm
- Knowledge Management Models
- Building a Knowledge Management Rationale
- Customizing Knowledge Management Definitions
- Implementing Knowledge Management in Your Organization
- Tips for Success
- Advance Topics
Note: The course outline is subject to change to reflect emerging practices and can be tailored to your organization’s specific needs.